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BOOKING WITH TBVP



The Best villas Pollensa, established in 2004, is a professional and independent company located in the charming town of Pollensa, north of Mallorca, dedicated to renting exclusively owned private Mallorca Villas.

 

Our many years of experience in the travel industry, with large number of repeat guests, allow us to offer the excellence in service and villas, always basing our daily work on your comfort and satisfaction. Our experienced, qualified and dedicated personnel, fluent in multiple languages, is looking forward to guide you through your booking process, before, during and after your stay with us.

 

Let us tell you why you should book your Mallorca Villa with TBVP:

 

BEST PRICE / Exclusively Owned Villas

 

All the villas included in our website are only advertised by our company, The Best Villas Pollensa. They are not advertised in any other villa rentals company. The Best Villas Pollensa is the only one that manages our villas’ bookings. It allow us to have a full and absolute control on our villas and, of course, offer the best prices and excellent service; we guarantee that no lower prices for our exclusively owned villas will be found in any other website.

 

Car Hire Included

 

In order to make your stay in the island of Mallorca more comfortable, all the prices of our villas include a group B car (Opel Corsa or similar, 5 seater) which, of course, you can upgrade at an extra cost.

 

For your convenience, we offer different car collection and return points (the airport, our villas or our office in Pollensa) free of charge.

 

You can also add a wide range of car extras such as GPS, baby seats, etc.

 

Pollensa Local Company

 

Our resort office is located in the pretty historic town of Pollensa, north of Mallorca, where we have carefully selected all our Mallorca Villas and what allow you the possibility to come to our office if you have any questions, need guidance, help regarding your villa, or general information during your holidays or simply wish to talk with us face to face. We look forward to meeting you!

 

Pollensa Residents

 

All our staff live and reside in the town of Pollensa, where our villas are located, what allow us to provide you with accurate information about the area of the North of Mallorca as well as advise on the best villa for you regarding your preferences as we know the exact location of each of our villas, the distances to the town and beaches, most popular things to visit and do, wonderful hidden places you cannot miss in our island, etc.

 

No-binding 24h Option

 

In case you are interested in one of our villas in particular but have not booked flights yet, wish to talk with your family or friends or simply need some time to think about your final decision, we offer the opportunity to place a 24h option on the requested villa and dates and avoid a booking from another client.

 

Easy Booking Process.

 

All the villas advertised in our website have a real-time updated calendar showing the available weeks in which you can click and confirm your booking online via our online booking form. Bookings can also be confirmed to us by email or telephone.

 

In our website we have also an enquiry form so that you can ask our staff for advice on the villa you are interested.

 

Booking Change Flexibility

 

In case you have already booked one of our Pollensa Villas but, for some reason, you need to change dates as well as if you have seen a new or some other villa in our website that can be of your interest, we offer the flexibility to change dates and villa (always depending on availability).

 

Easy and Secure Payment Process

 

We offer you the possibility to choose among different payment methods: Credit Card (online secure payment system), Paypal, Bank Transfer or Bank Cheque.
The Best Villas Pollensa has no access and does not store any bank information from our clients. With our online secure payment system, you directly pay online and your credit card details are directly sent to our bank.

 

24h Telephone

 

We have a 24h telephone so that you can contact us when you have some problem during your stay and need our help even out of our office hours. Our English, German and Spanish speaking staff will kindly assist any query you have and will send our maintenance personnel to the villa if needed as soon as possible.

 

Security and Privacy

 

In The Best Villas Pollensa we take your security and privacy very seriously and therefore the Data Protection Law is our priority. We guarantee your personal data will be confidential and will not be provided to third parties.
We are registered members with Conselleria de Tourisme, Membership CE/54.